| Do you offer gift wrapping service? |
Yes,
the service includes our signature natural
craft box with Psny logo with green ribbon
and a gift card that includes a personalized
note from you, when you request it. Go
to Gift Ideas. |
| Which credit cards do you accept? |
We accept
the following credit cards: Visa, Master
Card and American Express. We do not
accept checks, cash, or money orders. |
| Do you charge sales tax? |
Sales
tax is applicable on orders shipped to
addresses in the states of New York. |
| Is it safe to use credit card online? |
We guarantee
that every transaction you make at pslingny.com
will be 100 percent safe. Our site uses
Secure Sockets Layer (SSL) to protect
your information. When you place orders
or access your account information, SSL
encrypts all information you input before
it is sent to us. |
| How can I change or cancel my order? |
If you have not checked out yet, you
can easily change the item or cancel by
going back to the shopping cart. If you
have already checked out and the order
has been placed, you will need to contact
us at customerservice@pslingnewyork.com to make any changes to your order. We will
cancel your order providing it has not
already been processed or shipped.
PLEASE NOTE: If you decide to change or
cancel your order, please immediately contact
us. If your order has already been processed,
it may be too late to change and cancel
order. |
| How can I track my order? |
You will receive an order confirmation
once your order has been received. In addition,
a shipping confirmation e-mail will be
sent once your order has been shipped.
This confirmation will include the tracking
number for your package. You can also check
the status of your order by contacting
us at customerservice@pslingnewyork.com. |
| What delivery service do
you offer? |
Currently, we
use USPS – Priority Mail for addresses
in the U.S. For international order, USPS – Global
Express Mail is our shipping method.
More detail |
| What is your return/exchange
policy? |
A return or
exchange must be made within 14 days of
receipt of purchase. We cannot refund or
exchange slings after this two week window.
PLEASE NOTE: Special orders cannot be returned.
More detail |